Benefits
Our Value Propositions – Your Benefits
Thanks to our combination of years of experience and state-of-the-art technology, we deliver top-notch service. This ensures your customers receive the best possible care— AROUND THE CLOCK, AROUND THE WORLD!
Entdecken Sie Ihre B2B-Service-Vorteile mit uns und unseren Services!
Reliable systems
Critical situations require organized communication. Whether within our internal team or with external partners, we ensure smooth and responsible processes.
"Working in a 24/7 operations center is characterized by constantly changing situations, intense time pressure, and the responsibility to make the right decisions quickly in critical moments. Every operation requires focused action, clear communication, and, above all, strong teamwork, because complex cases can only be resolved efficiently through the collaboration of all employees. What makes this work special is the combination of professionalism, humanity, and the shared goal of reliably supporting people at all times." – Michael Kröger
Our network telephony combines 24/7 availability with guaranteed reliability.
“For us at the Customer Care Center, a stable and always-available telephone system is essential. That’s why we use a highly available network infrastructure that ensures maximum reliability through redundant systems. At the same time, we maintain a constant overview through key performance indicators such as service levels and availability, allowing us to continuously improve our performance.” – Manuel Ilic
The partnership between bsurance and call us delivers powerful results for customers.
"The claims module of bsurance is very efficient and well designed. We value our long-term partnership: by combining our operational strenght with their powerful insurance plattform, together we bring a unique value proposition to our partners." - Bernd Saurugg
By partnering with Antson, claims reporting processes can be shortened by up to 75%.
“Because we use a modular system that simplifies traditional IT complexity into a simple drag-and-drop process. There’s no need for an IT department, no requirement specifications, and no internal competition for IT resources. [...] Compatibility with popular existing solutions such as MSG, WEFOX, CCA, and many others is also particularly important.” - Andreas Sernetz
Network & References
A network you can count on
International Network
5,000 + Partners
24/7 Support
We're a proud member of
Through our memberships, we provide you with a wide range of benefits and B2B service advantages.
Thanks to our extensive network and reliable partners, we can provide our customers with the best possible support—anytime, anywhere. These companies have already experienced the benefits of our B2B services:
Our customers
Excellent Work Practices
Leitbetrieb Austria
The certificate stands for quality, innovation, and sustainable business practices. This makes call us one of Austria’s leading companies.
Cyber Trust Austria
A seal of approval that stands for cybersecurity in businesses. It confirms that call us has an optimal system for structuring, documenting, and continuously improving information security.
“A great honor”
Why call us?
Tailored Solutions For Your Needs
Extensive National & Global Partner Network
Availability 24/7, every day
Expertise through experience
Maximum processing efficiency
Multilingual, professional team
Facts
Because numbers speak for themselves
Cases per year
In- & Outbound calls
Employees
Would you like to enjoy exclusive B2B service benefits?
Contact us – AROUND THE CLOCK, AROUND THE WORLD!
We would be happy to discuss your needs in a personal conversation.