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Claims Processing

Performance Leader in Claims Management

When it comes to claims processing, two factors are paramount: speed and customer satisfaction. At the same time, processes must be transparent, traceable, and reliable. We handle the entire process—from claims reporting and processing to communication with customers and final settlement. This allows us to take the pressure off your teams and ensure that your customers receive fast and professional service.

Technology that sets the standard.

Since 2024, with a highly automated platform for digital claims processing. With the no-code platform Antson , we significantly streamline processes and noticeably reduce processing times. For you, this means one thing in the end: faster results with high quality.

  • Up to 75% faster turnaround times. This makes call us one of the fastest assistance providers in the German-speaking world
  • Visual design and automation of workflows
  • Increased Customer Loyalty 
  • The highest certification standards, ranging from ISO 27001 to C5

“We set the benchmark”

As part of our next_level_2030 strategy program, internationalization and scaling are of central importance [...]. To achieve these goals, we have consistently focused on digitalization over the past two years. We’re talking about a true quantum leap, and today I can say that we set the benchmark in the German-speaking world when it comes to fast and efficient claims services for banks and insurance companies. The game-changer here was the implementation of the no-code platform Antson.
Bernd Saurugg
Managing Director, call us Assistance

The secret to our success in claims processing.

Expertise

An experienced team & our own no-code platform

Clear Goals

Defined procedures for the prompt handling of claims

Transparency

Communication with customers & clear reporting

call us is an established claims settlement service provider in the following areas

Travel
Credit card
Items
Credit & Lifestyle

Our
Services

Online Claims Report
Claims Processing
Reporting
Information By Phone

Our customers

UNIQA_mainlogo_blue_V2_4c
AXA
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Raiffeisen
IFM-Logo
Donau_4c
bayer 2
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DCI_logo_all_black
DEKRA
hanseatic
Hervis
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Honda_2
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Wiener_Städtische_Versicherung_Logo
drei-logo
Enio-Logo-v2-Karmin
Fielmann_logo,_2016
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ERGO_Red_RGB
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Andritz_Logo
philipsDaco_4792447
promakler
kaera
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LernQuadrat_Nachhilfe_WortBildmarke_CMYK
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Logo_muki_VvaG
Bloom-AT-logo-Horizontal-White
OBV_Logo_Österreichische_Beamtenversicherung
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“People remain our focus”

Insurance policies set the framework—but people remain our focus. We handle claims with professional care, always keeping in mind the personal circumstances behind each claim.
Susanne Groschner
Teamlead Claims Management

Are you looking for state-of-the-art claims processing systems?

Learn how we combine over 35 years of experience with state-of-the-art technology to offer the most efficient claims processing solutions.