{"id":3136,"date":"2026-02-23T11:58:44","date_gmt":"2026-02-23T10:58:44","guid":{"rendered":"https:\/\/dev.call-us-assistance.com\/?page_id=3136"},"modified":"2026-03-24T15:43:40","modified_gmt":"2026-03-24T14:43:40","slug":"datenschutzerklaerung","status":"publish","type":"page","link":"https:\/\/call-us-assistance.com\/en\/datenschutzerklaerung\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h2><\/header>

We<\/strong>, the\u00a0call us Assistance International GmbH<\/strong>, process personal data in the course of our business activities in accordance with the Data Protection Act (DSG), the General Data Protection Regulation (GDPR), the specific provisions of the Insurance Contract Act (VersVG), and other applicable laws.
In the following, we provide\u00a0you<\/strong>\u00a0, as the affected person, with further details regarding this data processing<\/p>

Where terms referring to people are used in the masculine form in this text, they are intended to refer to people of all genders.<\/p>

Personal data<\/strong>\u00a0refers to any information relating to an identified or identifiable natural person (hereinafter referred to as the \u201caffected person\u201d).<\/p><\/div><\/div><\/section>

You are a person affected<\/strong> if you are<\/p>

  • a policyholder or insured person or<\/li>
  • a beneficiary of a warranty agreement with our client,<\/li>
  • another party involved in a business transaction on behalf of a client or our company,<\/li>
  • a prospective customer for goods or other services, or a customer of our clients,<\/li>
  • a prospective client or existing client of our company,<\/li>
  • a supplier of goods and services to our company or contractors,<\/li>
  • a user of our web applications and websites,<\/li>
  • an applicant interested in working at our company,<\/li>
  • an employee or a member of a governing body of our company<\/li><\/ul>

    or when contacting us by phone, fax, email, or in person.<\/p>

    The information we collect is specified in the respective forms or in the questions asked by our staff.\u00a0<\/p><\/div>

    \u00a0<\/div><\/div><\/div><\/section>

    1. Information Obligation<\/span><\/strong><\/p>

    \u00a0The controller shall take appropriate measures to provide the affected person with the following information:<\/p>

    a) Data controller:<\/strong><\/p>

    To the extent that we process personal data for our own purposes, we, the\u00a0call us Assistance International GmbH<\/strong>,
    Waschhausgasse 2, 1020 Vienna, +43 (1) 31670-0, office@call-us-assistance.com, are responsible for ensuring that your data is handled lawfully.<\/p>

    b) Data Protection Officer:<\/strong><\/p>

    You can contact our\u00a0Data Protection Officer<\/strong>\u00a0at the mailing address listed above or by email at lukas.zuegner@b-it.com.<\/p>

    c) Purpose and legal basis of the processing:<\/strong><\/p>

    We process your data for the purpose<\/strong> of the<\/p>

    • processing your inquiries,<\/li>
    • implementation of pre-contractual measures,<\/li>
    • fulfillment of contractual obligations, including, in particular, the provision of support services,<\/li>
    • compliance with legal obligations,<\/li>
    • protection of our legitimate interests, e.g., to ensure the operation, security, and ongoing improvement of our websites and web applications,<\/li>
    • retention of your application or use as a reference based on your express consent,<\/li>
    • compliance with legal documentation and reporting requirements, particularly in the area of taxation and duties,<\/li>
    • compliance with any reporting obligations to you, third parties, and authorities in the event of a data breach.<\/li><\/ul>

      Legal basis<\/strong>\u00a0 for the processing are the lawfulness of the processing<\/p>

      • based on your consent,<\/li>
      • to fulfill a contract,<\/li>
      • to comply with a legal obligation,<\/li>
      • to protect vital interests and to<\/li>
      • to protect the legitimate interests of the controller or a third party.<\/li><\/ul>

        We may only process special categories of data, such as health data, with your explicit consent, which you may revoke at any time.<\/p>

        d) Legitimate interest:<\/strong><\/p>

        Our legitimate interest<\/strong>\u00a0 may also serve as a basis for processing your personal data, e.g.<\/p>

        • the execution and documentation of business transactions,<\/li>
        • the investigation of facts in the fight against insurance fraud,<\/li>
        • the preparation of statistics, the analysis of data for the planning, execution, and documentation of internal audit activities, as well as forensic analyses<\/li>
        • ensuring the continuous improvement of our business processes, market research such as satisfaction surveys, and studies on the services we provide.<\/li><\/ul>

          This also includes the transfer of data to third parties for this purpose, if such transfer is necessary for the implementation of these measures, for statistical analyses, etc.<\/p>

          If we need to process data for which none of the legal bases listed above apply, we will obtain your voluntary consent, which you may revoke at any time.<\/p>

          e) Information regarding any recipients of personal data:<\/strong><\/p>

          We disclose personal data to the following recipients on a case-by-case and as-needed basis:<\/p>

          1. Insurers or guarantors for the performance of a contract;
          \n2. Courts, government agencies, public prosecutors, and public-law entities to the extent required by law;
          \n3. Other dispute resolution bodies and their organs, including experts appointed by them, interest groups, conciliation bodies, and guardians for adults;
          \n4. To fulfill our obligations and protect our rights, we work with service providers (data processors) and transfer your personal data to them to the extent necessary for the provision of services. Our data processors include, in particular, the following categories:<\/p>

          • IT service provider for the purposes of project management, requirements definition, software implementation, adaptation, and development, as well as the support and maintenance of IT systems;<\/li>
          • Data centers for data processing;<\/li>
          • Software and service providers (provision of IT applications) for email delivery, as well as for handling web-based processes in connection with contract fulfillment;<\/li>
          • Security service providers dedicated to safeguarding the physical and electronic security of data;<\/li>
          • Market research firms that conduct market analyses and surveys on the behavior, needs, attitudes, opinions, motivations, etc., of the participants;<\/li>
          • Service provider for conducting forensic analyses when necessary;<\/li>
          • Other service providers involved in the processing of insurance claims, such as collection agencies or data analysis service providers that help prevent and investigate insurance fraud.<\/li><\/ul>

            5. Other recipients:\u00a0<\/strong>Within the framework of the contractual relationship, and in particular in connection with our obligation to provide services, your personal data may\u2014depending on the specific circumstances\u2014be disclosed to the following third parties in particular:<\/p>

            • Assistance service providers, in particular network partners of the AXA Partners Group, who assist us in fulfilling our service obligations abroad;<\/li>
            • Hospitals, medical facilities, healthcare providers;<\/li>
            • Organizations that provide emergency, assistance, and other services, such as search and rescue services, passenger and freight transport services, roadside assistance services, locksmith services, plumbing services, fire, water, and burglary damage restoration services, and similar services;<\/li>
            • authorized experts and appraisers;<\/li>
            • Attorneys, notaries, insolvency administrators, and receivers;<\/li>
            • other parties involved in the claims settlement process;<\/li>
            • other insurers involved in the settlement of claims arising from an accident;<\/li>
            • Tax advisor;<\/li>
            • Certified Public Accountant;<\/li>
            • Credit institutions and financial service providers for the processing of payment transactions;<\/li>
            • Postal and courier services and logistics partners;<\/li>
            • Parties involved in a claim (such as the party at fault, the injured party, witnesses, heirs);<\/li>
            • Professional associations such as the Lawyers' Association, the Medical Association, and the Chamber of Commerce, for information regarding the insurance policy (e.g., confirmation of whether insurance coverage exists);<\/li><\/ul>

              f) Third country:<\/strong><\/p>

              As a general rule, we process your personal data within the European Union. However, we cannot rule out the possibility that we may need to process personal data in a third country in the event of a claim involving a third country, for example, if the claim occurred in a third country or if we are required to arrange benefits for you in a third country. In such a case, we will process the data on the basis of an adequacy decision; in the absence of such a decision, on the basis of appropriate safeguards, including binding internal data protection rules of the AXA Partners Group; otherwise, with your express consent; and, ultimately, to protect your vital interests.<\/p>

              2. Additional information<\/strong><\/span><\/p>

              a) Duration of storage of personal data<\/strong>:<\/p>

              We will retain your personal data for as long as<\/p>

              • necessary to fulfill the purposes described above;<\/li>
              • you have not withdrawn your consent, in cases where the processing is based on consent;<\/li>
              • such retention is necessary to comply with a legal obligation or to assert, exercise, or defend our legal claims and\/or those of the insurer. Due to corporate law provisions, we are required to store your contract data for at least seven years after the contract ends (Section 212 of the Austrian Commercial Code). In addition, the special ten-year retention obligation under Section 12 of the Insurance Contract Act applies.<\/li><\/ul>

                b)<\/strong> You have the right\u2014upon verification of your identity\u2014to request confirmation as to whether personal data concerning you is being processed. If applicable, you have the right to access the personal data we process as the data controller. In the event that inaccurate data is being processed, you have the right to correction of the data. Furthermore, provided the legal requirements are met, you have the right to erasure of your personal data, for example, if<\/p>

                • the data is no longer necessary for the purposes for which it was collected or otherwise processed, or<\/li>
                • the data is being processed unlawfully, or<\/li>
                • if processing is based on a declaration of consent, you withdraw your consent.<\/li><\/ul>

                  You also have the right to restrict the processing, for example if<\/p>

                  • you dispute the accuracy of the processed data,<\/li>
                  • the processing is unlawful, or<\/li>
                  • there is a dispute between us and you regarding whether you have a right to erasure. In this case, we will continue to store the relevant data but will not process it in any other way.<\/li><\/ul>

                    You also have the right to object at any time, on grounds relating to your particular situation, to the processing of your data based on our legitimate interests. In particular, you have the right to object to the processing of your data for direct marketing purposes.<\/p>

                    For the purpose of data portability to another responsible party, you have the right to receive the data in a structured, commonly used, and machine-readable format. To the extent technically feasible, you may also request that we transmit the data directly to the other responsible party.<\/p>

                    c)\u00a0<\/strong> If we process your data based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of the processing carried out on the basis of your consent prior to withdrawal;<\/p>

                    If you request that we take any of the measures listed in b) or c), we will promptly inform you of the actions we have taken or of the reasons why, in our view, implementation is not feasible.<\/p>

                    Exercising your right to erasure, restriction of processing, or objection to the processing of your personal data may result in our inability to fulfill our contractual obligations. In such a case, the provisions governing termination of the contract by the contracting party shall apply.<\/p>

                    These measures do not affect the obligation to continue processing data that is required by law, nor do they affect our right to process such data for the purpose of asserting, exercising, or defending legal claims.<\/p>

                    d)\u00a0<\/strong> If you have a complaint regarding the processing of personal data, you may contact the data protection officer named in 1.b).<\/p>

                    In any case, you may file a complaint with the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna.<\/p>

                    e)\u00a0<\/strong> Unless we expressly obtain consent for further processing, the provision of personal data is necessary for the performance of a warranty or insurance contract. If personal data is not provided, the underlying contract cannot be performed.<\/p>

                    f)\u00a0<\/strong> Where a decision based solely on automated processing\u2014including profiling\u2014is not<\/p>

                    • necessary for the performance of a contract between you, as the affected person, and us, as the data controller,<\/li>
                    • permitted under Union or Member State law to which the controller is subject, and such law provides for appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject; or<\/li>
                    • carried out with your express consent,<\/li><\/ul>

                      automated decision-making, including profiling, does not take place.<\/p>

                      3. Processing for other purposes<\/strong><\/span><\/p>

                      If we intend to process personal data for a purpose other than the one for which it was collected, we will provide you with information about that other purpose and all other relevant information in accordance with Section 2 prior to such further processing.<\/p>

                      4. Article 13 of the EU GDPR: Obligation to provide information when collecting personal data directly from the affected person<\/span><\/strong><\/p>

                      1. If personal data is collected from the affected person, the controller shall inform the affected person of the following at the time such data is collected:
                        1. the name and contact details of the controller and, where applicable, of the controller\u2019s representative;<\/li>
                        2. where applicable, the contact details of the data protection officer;<\/li>
                        3. the purposes for which the personal data will be processed, as well as the legal basis for the processing;<\/li>
                        4. if the processing is based on Article 6, paragraph 1, subparagraph (f), the legitimate interests pursued by the controller or by a third party;<\/li>
                        5. where applicable, the recipients or categories of recipients of the personal data, and<\/li>
                        6. where applicable, the controller\u2019s intention to transfer the personal data to a third country or an international organization, as well as the existence or absence of an adequacy decision by the Commission or, in the case of transfers pursuant to Article 46, Article 47, or the second subparagraph of Article 49(1), a reference to the appropriate or suitable safeguards and the means by which a copy of them may be obtained or where they are available.<\/li><\/ol><\/li>
                        7. In addition to the information provided in paragraph 1, the controller shall provide the affected person, at the time of collection of such data, with the following additional information necessary to ensure fair and transparent processing:
                          1. the period for which the personal data will be stored or, if this is not possible, the criteria used to determine that period;<\/li>
                          2. the existence of a right to obtain from the controller information regarding the personal data in question, as well as the right to rectification, erasure, restriction of processing, or objection to processing, and the right to data portability;<\/li>
                          3. where the processing is based on Article 6(1)(a) or Article 9(2)(a), the existence of a right to withdraw consent at any time, without affecting the lawfulness of processing carried out on the basis of consent prior to its withdrawal;<\/li>
                          4. the existence of a right to lodge a complaint with a supervisory authority;<\/li>
                          5. whether the provision of personal data is required by law or contract, or is necessary for the conclusion of a contract; whether the affected person is obliged to provide the personal data; and what possible consequences failure to provide such data would entail; and<\/li>
                          6. the existence of automated decision-making, including profiling, as referred to in Article 22(1) and (4), and\u2014at least in those cases\u2014meaningful information about the logic involved, as well as the significance and the intended consequences of such processing for the affected person.<\/li><\/ol><\/li>
                          7. If the controller intends to further process the personal data for a purpose other than that for which the personal data was collected, the controller shall provide the affected person, prior to such further processing, with information regarding that other purpose and all other relevant information in accordance with paragraph 2.<\/li>
                          8. Paragraphs 1, 2, and 3 do not apply if and to the extent that the affected person already has the information.<\/li><\/ol><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                            Datenschutzhinweise Wir, die\u00a0call us Assistance International GmbH, verarbeiten im Rahmen unserer Gesch\u00e4ftst\u00e4tigkeit personenbezogene Daten entsprechend dem Datenschutzgesetz (DSG), der Datenschutzgrundverordnung (DSGVO), den besonderen Bestimmungen des Versicherungsvertragsgesetzes (VersVG) und sonstigen ma\u00dfgeblichen Gesetzen.Nachstehend informieren wir\u00a0Sie\u00a0als betroffene Person \u00fcber diese Datenverarbeitung n\u00e4her. Soweit im Text Personenbezeichnungen nur in m\u00e4nnlicher Form angef\u00fchrt sind, beziehen sie sich stets auf Angeh\u00f6rige aller Geschlechter. Personenbezogene Daten\u00a0bezeichnen alle Informationen, die sich auf eine identifizierte oder identifizierbare nat\u00fcrliche Person (im Folgenden \u201ebetroffene Person\u201c) beziehen. Betroffene Person\u00a0k\u00f6nnen Sie sein als Versicherungsnehmer oder Versicherter oder Beg\u00fcnstigter eines Garantievertrages unserer Auftraggeber, als sonstiger Beteiligter in einem Gesch\u00e4ftsfall f\u00fcr einen Auftraggeber oder unser Unternehmen, Interessent f\u00fcr Lieferungen oder sonstige Leistungen oder Kunde unserer Auftraggeber, Interessent f\u00fcr unsere Dienstleistungen oder Kunde unseres Unternehmens, Anbieter von Lieferungen und sonstigen Leistungen f\u00fcr unser Unternehmen oder Auftragnehmer, Nutzer unserer Web-Applikationen und unserer Websites, Bewerber f\u00fcr eine Mitarbeit in unserem Unternehmen, Mitarbeiter oder Mitglied eines Organs unserer Gesellschaft und im Rahmen einer sonstigen Kontaktaufnahme per Telefon, Telefax, eMail oder auch pers\u00f6nlich. Welche Angaben wir erheben, geht aus den jeweiligen Eingabeformularen bzw. aus den Fragen unserer Mitarbeiter hervor.\u00a0 \u00a0 1. Informationspflicht \u00a0Der Verantwortliche trifft geeignete Ma\u00dfnahmen, um der betroffenen Person die nachstehenden Informationen zu \u00fcbermitteln: a) Verantwortlicher: Sofern wir die personenbezogenen Daten f\u00fcr eigenen Zwecke verarbeiten sind wir, die\u00a0call us Assistance International GmbH,Waschhausgasse 2, 1020 Wien, +43 (1) 31670-0, office@call-us-assistance.com, f\u00fcr den rechtm\u00e4\u00dfigen Umgang mit Ihren Daten verantwortlich. b) Datenschutzbeauftragter: Unseren\u00a0Datenschutzbeauftragten\u00a0erreichen Sie unter oben angef\u00fchrter Postanschrift oder per eMail mit der Adresse lukas.zuegner@b-it.com. c) Zweck und Rechtsgrundlage der Verarbeitung: Wir verarbeiten Ihre Daten zum\u00a0Zweck\u00a0der Bearbeitung Ihrer Anfragen, Durchf\u00fchrung vorvertraglicher Ma\u00dfnahmen, der Erf\u00fcllung vertraglicher Verpflichtungen, dazu geh\u00f6ren insbesondere auch die Abwicklung von Beistandsleistungen, Erf\u00fcllung rechtlicher Verpflichtungen, Wahrung unserer berechtigter Interessen, z.B. zur Sicherstellung des Betriebs, zur Sicherheit und zur laufenden Verbesserung unserer Websites und Webanwendungen, Evidenzhaltung Ihrer Bewerbung oder zur Nennung als Referenz auf Grundlage Ihrer ausdr\u00fccklichen Einwilligung, Erf\u00fcllung gesetzlicher Dokumentations- und \u00dcbermittlungspflichten, insbesondere auf dem Gebiet des Steuer- und Abgabenwesens, Erf\u00fcllung allf\u00e4lliger Meldepflichten gegen\u00fcber Ihnen, allf\u00e4lligen Dritten und Beh\u00f6rden im Falle einer Verletzung des Datenschutzes. Rechtsgrundlage\u00a0f\u00fcr die Verarbeitung sind die Rechtm\u00e4\u00dfigkeit der Verarbeitung auf Grundlage Ihrer Einwilligung, zur Erf\u00fcllung eines Vertrages, zur Erf\u00fcllung einer rechtlichen Verpflichtung, zum Schutz lebenswichtiger Interessen und zur zur Wahrung der berechtigten Interessen des Verantwortlichen oder eines Dritten . Daten besonderer Kategorien wie z.B. Gesundheitsdaten d\u00fcrfen wir nur mit Ihrer ausdr\u00fccklichen Einwilligung verarbeiten, die Sie jederzeit widerrufen k\u00f6nnen. d) Berechtigtes Interesse: Auch unser\u00a0berechtigtes Interesse\u00a0kann Grundlage f\u00fcr die Verarbeitung Ihrer personenbezogenen Daten sein, z.B. die Durchf\u00fchrung und Dokumentation der Gesch\u00e4ftsf\u00e4lle, die Sachverhaltsaufkl\u00e4rung bei der Bek\u00e4mpfung von Versicherungsmissbrauch, die Erstellung von Statistiken, die Auswertung von Daten f\u00fcr die Planung, Durchf\u00fchrung und Dokumentation interner Revisionsma\u00dfnahmen sowie forensischer Analysen Die Sicherstellung kontinuierlicher Verbesserung unserer Gesch\u00e4ftsprozesse, Marktforschung wie Zufriedenheitsumfragen und Studien zu geleisteten Diensten. Dies umfasst auch, dass die Daten zu diesem Zweck an Dritte \u00fcbermittelt werden, falls dies f\u00fcr die Durchf\u00fchrung dieser Ma\u00dfnahmen, f\u00fcr statistische Auswertungen etc. erforderlich ist. Sollten wir Daten zu verarbeiten haben, f\u00fcr die keine der oben angef\u00fchrten Rechtsgrundlagen zutrifft, werden wir Ihre freiwillige und jederzeit widerrufbare Einwilligung einholen. e) Mitteilung \u00fcber allf\u00e4llige Empf\u00e4nger personenbezogener Daten: Anlass- und bedarfsbezogen \u00fcbermitteln wir personenbezogene Daten an folgende Empf\u00e4nger: 1. Versicherer\u00a0oder\u00a0Garant\u00a0zur Erf\u00fcllung eines Vertrags;2. Gerichte, Beh\u00f6rden, Staatsanwaltschaft\u00a0und\u00a0K\u00f6rperschaften \u00f6ffentlichen Rechts\u00a0aufgrund auf Gesetz beruhender Anordnung im erforderlichen Ausma\u00df;3.\u00a0Sonstige\u00a0Einrichtungen der Streitbeilegung\u00a0und ihre Organe, einschlie\u00dflich der von ihnen bestellten\u00a0Sachverst\u00e4ndigen,\u00a0Interessenvertretungen,\u00a0Schlichtungsstellen\u00a0und\u00a0Erwachsenenvertreter;4.\u00a0Zur Erf\u00fcllung unserer Pflichten und Wahrung unserer Rechte arbeiten wir mit\u00a0Dienstleistern\u00a0(Auftragsverarbeitern) zusammen und \u00fcbermitteln an diese Ihre personenbezogenen Daten im f\u00fcr die Leistungserbringung erforderlichen Umfang. Zu unseren Auftragsverarbeitern z\u00e4hlen insbesondere folgende Kategorien: IT-Dienstleister zum Zwecke des Projektmanagements, der Definition von Anforderungen, der Einf\u00fchrung, Adaption und Entwicklung von Software sowie der Betreuung und Wartung von IT-Systemen; Rechenzentren f\u00fcr die Verarbeitung von Daten; Software und Service Provider (Bereitstellung von IT-Applikationen) f\u00fcr eMail-Versand, wie auch zur Abwicklung von webbasierten Prozessen im Rahmen der Vertragserf\u00fcllung; Sicherheitsdienstleister zum Schutz der physischen und elektronischen Sicherheit von Daten; Marktforschungsinstitute f\u00fcr die Durchf\u00fchrung von Marktanalysen und Befragungen zu Verhalten, Bed\u00fcrfnissen, Einstellungen, Meinungen, Motivation usw. der teilnehmenden Personen; Dienstleister zur Durchf\u00fchrung forensischer Analysen im Anlassfall; Sonstige Dienstleister im Rahmen der Gesch\u00e4ftsfallabwicklung wie z.B. Inkassob\u00fcros oder Dienstleister f\u00fcr Datenanalysen zur Verhinderung und Aufkl\u00e4rung von Versicherungsmissbrauch. 5. Weitere Empf\u00e4nger:\u00a0Im Rahmen der Vertragsbeziehung und insbesondere in Zusammenhang mit unserer Leistungsverpflichtung, k\u00f6nnen \u2013 je nach Einzelfall \u2013 Ihre personenbezogenen Daten insbesondere an folgende Dritte \u00fcbermittelt werden: Assistance Dienstleister, insbesondere Netzwerk-Partner der AXA Partners-Gruppe, die uns bei der Erf\u00fcllung unserer Leistungsverpflichtungen im Ausland unterst\u00fctzen; Krankenanstalten, medizinische Einrichtungen, Gesundheitsdienstleister; Organisationen, die Notfall-, Hilfe- und sonstige Dienste leisten, wie Such- und Bergedienste, Personen- und G\u00fctertransportdienste, Pannenhilfsdienste, Schl\u00fcsseldienste, Installateure, Brand-, Wasser- und Einbruchschadensanierungsdienste und dergleichen mehr; befugte Sachverst\u00e4ndige und Gutachter; Rechtsanw\u00e4lte, Notare, Insolvenzverwalter und Masseverwalter; sonstige beteiligte Unternehmen im Rahmen der Schadenregulierung; andere Versicherer, die bei der Abwicklung von Anspr\u00fcchen aus einem Schadensfall mitwirken; Steuerberater; Wirtschaftspr\u00fcfer; Kreditinstitute und Finanzdienstleister zur Durchf\u00fchrung des Zahlungsverkehrs; Post-, Botendienste und Logistikpartner; Beteiligte im Schadens- und Leistungsfall (wie Sch\u00e4diger, Gesch\u00e4digter, Zeugen, Erben); Vertretungen der berufst\u00e4tigen Menschen wie Rechtsanwaltskammer, \u00c4rztekammer und Wirtschaftskammer zur Auskunft \u00fcber den Versicherungsvertrag (z.B. Best\u00e4tigung, ob Versicherungsschutz besteht); f) Drittland: Grunds\u00e4tzlich verarbeiten wir Ihre personenbezogenen Daten innerhalb der Europ\u00e4ischen Union. Allerdings k\u00f6nnen wir die Erforderlichkeit einer Verarbeitung von personenbezogenen Daten in einem\u00a0Drittland\u00a0in einem Schadenfall mit Drittlandbezug nicht ausschlie\u00dfen, z.B. wenn der Schadenfall in einem Drittland eingetreten ist oder wir f\u00fcr Sie Leistungen in einem Drittland organisieren sollen. In einem solchen Fall werden wir die Daten auf Grundlage eines Angemessenheitsbeschlusses, in dessen Ermangelung aufgrund geeigneter Garantien einschlie\u00dflich verbindlicher interner Datenschutzregelungen der AXA Partners-Gruppe, sonst mit Ihrer ausdr\u00fccklichen Einwilligung und letztlich zum Schutz Ihrer lebenswichtigen Interessen verarbeiten. 2. Weitere Informationen a) Dauer der Speicherung personenbezogener Daten: Wir speichern Ihre personenbezogenen Daten solange, wie sie f\u00fcr die oben dargestellten Zwecke erforderlich sind; bis Sie im Falle einer Verarbeitung aufgrund einer Einwilligung diese Einwilligung widerrufen; wie die Speicherung zur Erf\u00fcllung einer rechtlichen Verpflichtung oder zur Geltendmachung, Aus\u00fcbung oder Verteidigung unserer Rechtsanspr\u00fcche und\/oder des Versicherers erforderlich ist. Aufgrund unternehmensrechtlicher Bestimmungen m\u00fcssen wir Ihre Vertragsdaten nach Vertragsende f\u00fcr mindestens sieben Jahre speichern (\u00a7 212 UGB). Daneben greift auch die besondere zehnj\u00e4hrige Aufbewahrungspflicht nach \u00a7 12 VersVG. b)\u00a0Sie haben das<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/call-us-assistance.com\/en\/wp-json\/wp\/v2\/pages\/3136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/call-us-assistance.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/call-us-assistance.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/call-us-assistance.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/call-us-assistance.com\/en\/wp-json\/wp\/v2\/comments?post=3136"}],"version-history":[{"count":26,"href":"https:\/\/call-us-assistance.com\/en\/wp-json\/wp\/v2\/pages\/3136\/revisions"}],"predecessor-version":[{"id":5602,"href":"https:\/\/call-us-assistance.com\/en\/wp-json\/wp\/v2\/pages\/3136\/revisions\/5602"}],"wp:attachment":[{"href":"https:\/\/call-us-assistance.com\/en\/wp-json\/wp\/v2\/media?parent=3136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}